Re-installation dont help...

[Peter D]

I have used CorelDRAW 10 english verion for a long time.
But after a hang I can't start the program anymore.
When I tried to start I get a message "Unexpected Condition encountered
#5000-DRAW-3960".

After many restarts of my computer I finaly unistalled the program and made
a new installation.
I also installed SP1 and SP2.
When I tried to start the program after the reinstllation I still get the
error-message.

I have search for an answer on the web but can't find anything that helps
me.
I have tried to reset the defaults by holding down the F8 key when I launch
CorelDRAW
but the program still hang on strartup.

I have windows2000 on my computer.

[Peter Clifton]

Peter D spoke unto the group and said...

Post by Peter D
I have used CorelDRAW 10 english verion for a long time.
But after a hang I can't start the program anymore.
When I tried to start I get a message "Unexpected Condition encountered
#5000-DRAW-3960".
After many restarts of my computer I finaly unistalled the program and made
a new installation.
I also installed SP1 and SP2.
When I tried to start the program after the reinstllation I still get the
error-message.

First try resetting the Draw's workspace to default, which may not
happen even on a reinstall.

Hold down F8 whilst launching Draw, you should get a dialog asking if
you want to reset to factory default, click yes

If this does not work are you using an NVidia graphics card?

Try looking in the systray (near the clock on the taskbar) for the
nVidia icon, right-click, disable Desktop Manager.


HTH

Peter

[Peter D]

Thanks Peter for your answer.

I'm having Matrox G400 graphic card...
I have uninstalled CorelDRAW again and are trying to manualy delete
files from Program folder and WINNT folder.
I have also run regedit an delete all corel entries a found.

Does anyone knows if there is a program that delete all Corel files
from my system, so I can get a clean reinstallation....
Otherwise I will continue with my manuall cleaning.
I will inform you if this work... I not ready yet.

/Peter

Post by Peter Clifton
Peter D spoke unto the group and said...

Post by Peter D
I have used CorelDRAW 10 english verion for a long time.
But after a hang I can't start the program anymore.
When I tried to start I get a message "Unexpected Condition encountered
#5000-DRAW-3960".
After many restarts of my computer I finaly unistalled the program and made
a new installation.
I also installed SP1 and SP2.
When I tried to start the program after the reinstllation I still get the
error-message.

First try resetting the Draw's workspace to default, which may not
happen even on a reinstall.
Hold down F8 whilst launching Draw, you should get a dialog asking if
you want to reset to factory default, click yes
If this does not work are you using an NVidia graphics card?
Try looking in the systray (near the clock on the taskbar) for the
nVidia icon, right-click, disable Desktop Manager.
HTH
Peter

[Peter D]

Yes!!!
CorelDRAW 10 run on my computer again!

But it didn't help to clean my registry.
Corel didn't start anyway and I was wery confused.
It has to be a conflict - and it was.

I run a spyware program, Webroot Spy Sweeper v3
http://www.webroot.com/
When I turn this of Corel start without any problem....

Why I didn't think of this first was becaus my problem started
when I created a custom label size i Corel, and the program crash.
It was maybe 3-4 days sinze I installed Webroot and Corel
had run without problem all the time (and was never closed).

OK, now back to work. This had taken a lot of my time.


/Peter

Post by Peter D
Thanks Peter for your answer.
I'm having Matrox G400 graphic card...
I have uninstalled CorelDRAW again and are trying to manualy delete
files from Program folder and WINNT folder.
I have also run regedit an delete all corel entries a found.
Does anyone knows if there is a program that delete all Corel files
from my system, so I can get a clean reinstallation....
Otherwise I will continue with my manuall cleaning.
I will inform you if this work... I not ready yet.
/Peter

Post by Peter Clifton
Peter D spoke unto the group and said...

Post by Peter D
I have used CorelDRAW 10 english verion for a long time.
But after a hang I can't start the program anymore.
When I tried to start I get a message "Unexpected Condition encountered
#5000-DRAW-3960".
After many restarts of my computer I finaly unistalled the program and

made

Post by Peter Clifton

Post by Peter D
a new installation.
I also installed SP1 and SP2.
When I tried to start the program after the reinstllation I still get

the

Post by Peter Clifton

Post by Peter D
error-message.

First try resetting the Draw's workspace to default, which may not
happen even on a reinstall.
Hold down F8 whilst launching Draw, you should get a dialog asking if
you want to reset to factory default, click yes
If this does not work are you using an NVidia graphics card?
Try looking in the systray (near the clock on the taskbar) for the
nVidia icon, right-click, disable Desktop Manager.
HTH
Peter